jl99 Privacy Policy

jl99 is committed to protecting the privacy and security of your personal data. This Policy applies to all personal information collected by jl99 through the Platform, including information collected during account registration, identity verification, financial transactions, customer support interactions, and general use of the Platform.

This Policy applies to all users of the jl99 Platform, including registered players, prospective players who browse the Platform without registering, and any other individuals whose personal data jl99 processes in connection with the operation of the Platform. This Policy does not apply to third-party websites or services that may be linked to or from the Platform.

jl99 collects personal data that is necessary for the operation of the Platform, the provision of our services, and compliance with our legal and regulatory obligations. The categories of personal data we collect include:

jl99 does not intentionally collect sensitive personal information as defined under the DPA (such as health data, religious beliefs, or political affiliations) unless specifically required by law or with your explicit consent. Where such data is collected incidentally, it will be handled with the highest level of protection.

jl99 uses the personal data we collect for the following purposes, each of which is grounded in a lawful basis as described in Section 4:

• To create, verify, and manage your jl99 account, including processing your registration and conducting identity verification (KYC) in compliance with anti-money laundering (AML) regulations.
• To process deposits, withdrawals, and other financial transactions through your chosen payment method, including GCash, PayMaya, BPI, BDO, and Metrobank.
• To provide, maintain, and improve the jl99 Platform, including personalizing your gaming experience and recommending relevant games and promotions.
• To communicate with you regarding your account, transactions, promotions, and important platform updates via email and SMS.
• To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and other prohibited activities on the Platform.
• To comply with our legal and regulatory obligations, including reporting requirements under Philippine gaming regulations and PAGCOR guidelines.
• To enforce our Terms and Conditions and other applicable policies.
• To conduct analytics and research to understand how the Platform is used and to improve our products and services.
• To administer responsible gaming tools, including deposit limits, self-exclusion programs, and player protection measures.
• To respond to your inquiries, complaints, and requests submitted through our customer support channels.

Under the Data Privacy Act of 2012 of the Philippines, jl99 relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing is necessary for the performance of our contract with you — specifically, to provide the gaming services you have registered for, process your transactions, and manage your account.
• Legal Obligation: Processing is necessary for jl99 to comply with its legal and regulatory obligations, including KYC/AML requirements, tax reporting, and compliance with PAGCOR regulations and other applicable Philippine laws.
• Legitimate Interests: Processing is necessary for the purposes of jl99's legitimate interests, including fraud prevention, platform security, responsible gaming enforcement, and business analytics, provided that such interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending you marketing communications or using non-essential cookies — jl99 will rely on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

jl99 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers who assist us in verifying your identity and complying with our regulatory obligations.
• Technology Service Providers: Cloud hosting providers, analytics platforms, customer support software providers, and other technology vendors who process data on our behalf as Personal Information Processors (PIPs) under written data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or regulatory mandate.
• Law Enforcement: Philippine law enforcement agencies, courts, and other public authorities, where disclosure is required by a valid legal order, subpoena, or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of jl99's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

jl99 uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on the Platform, maintain your session, and analyze how the Platform is used. The types of cookies we use include:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled.
• Functional Cookies: These cookies allow the Platform to remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience.
• Analytics Cookies: These cookies collect anonymized information about how visitors use the Platform, including which pages are visited most frequently and how users navigate between pages. This data helps us improve the Platform's performance and usability.
• Security Cookies: These cookies help us detect and prevent fraudulent activity, unauthorized access, and other security threats on the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on how to manage cookies, please refer to your browser's help documentation.

jl99 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a period of five (5) years following account closure, in accordance with Philippine AML regulations and PAGCOR record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (RA 9160) and its amendments.
• Identity Verification Documents: Retained for the duration of your account and for five (5) years following account closure.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer retention period is required for the resolution of a dispute or legal claim.
• Technical and Usage Data: Retained for up to twenty-four (24) months from the date of collection, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, jl99 will securely delete or anonymize your personal data in accordance with our data disposal procedures.

jl99 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include, but are not limited to:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the jl99 Platform.
• AES-256 encryption for sensitive data stored at rest, including payment information and identity documents.
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorized access.
• Regular security audits, vulnerability assessments, and penetration testing conducted by qualified security professionals.
• Strict access controls ensuring that only authorized jl99 personnel with a legitimate need can access personal data.
• Employee training on data protection, information security, and responsible data handling practices.
• Incident response procedures for detecting, reporting, and responding to personal data breaches in a timely manner.

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jl99:

To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 13. jl99 will respond to all verified requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.

The jl99 Platform is strictly intended for persons aged twenty-one (21) years and above. jl99 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register for or use the jl99 Platform, and you must not provide any personal data to jl99.

If jl99 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete such data and close the associated account. If you believe that jl99 may have collected personal data from a minor, please contact our Data Protection Officer immediately using the details in Section 13.

jl99 primarily processes and stores personal data within the Republic of the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where jl99 uses cloud infrastructure or technology service providers with servers located in other jurisdictions.

Where personal data is transferred outside the Philippines, jl99 ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Data Privacy Act of 2012. Such safeguards may include standard contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been determined to provide an adequate level of data protection.

jl99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.

Where changes to this Policy are material — meaning they significantly affect your rights or the way we process your personal data — jl99 will notify registered players via email or a prominent notice on the Platform at least fourteen (14) days before the changes take effect. Your continued use of the Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.

We encourage you to review this Policy periodically to stay informed about how jl99 is protecting your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jl99 processes your personal data, please contact our designated Data Protection Officer (DPO). Our DPO is responsible for overseeing jl99's compliance with the Data Privacy Act of 2012 and can assist you with exercising your data subject rights.

You may reach our Data Protection Officer and general privacy support team at the following contact (plain text — not a clickable link):

If you are not satisfied with jl99's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

This Privacy Policy was last updated on January 1, 2026. By continuing to use the jl99 Platform after this date, you confirm your acknowledgment of this Privacy Policy in its current form.